PRIVACY POLICY
How Omino Tech collects, uses, safeguards, and respects your personal and business data under Malaysian and global standards.
1. Overview & Scope
Omino Tech ("Omino Tech", "we", "our", or "us") operates as a verified Malaysian web engineering, mobile app development, and digital infrastructure agency headquartered in Selangor / Kuala Lumpur, Malaysia.
This Privacy Policy outlines our commitment to managing and safeguarding personal and corporate data in strict adherence to the Personal Data Protection Act 2010 (PDPA) of Malaysia and international privacy standards (GDPR). This policy applies to all visitors, clients, and partners accessing ominotech.com.my or engaging our custom web architecture, server setup, SEO, and AI automation services.
2. Information We Collect
We only collect data necessary to provide high-performance digital services, configure corporate infrastructure, and maintain direct communication with business owners.
- Direct Identity & Contact Data: Full name, company/business name, official email address, mobile/WhatsApp phone number, and project budget submitted via project briefs or contact forms.
- Domain & Business Registration Data: SSM (Suruhanjaya Syarikat Malaysia) company details required exclusively for registering official .com.my domain names under MYNIC requirements.
- Infrastructure Credentials: API keys, server access tokens, or DNS management permissions provided voluntarily by clients for payment gateway integrations (ToyyibPay, Stripe, Billplz) or cloud VPS setup (DigitalOcean, AWS, Cloudflare).
- Technical Log Data: IP address, device type, browser specifications, referrer URLs, and sub-second performance analytics collected automatically for security auditing and speed optimization.
3. How We Use Your Information
Your data is processed strictly for legitimate operational and engineering purposes. We NEVER sell, rent, or trade your personal or commercial data to third-party advertisers or data brokers.
Service Delivery
Building custom React/Next.js platforms, provisioning Cloud VPS servers, configuring Google Workspace emails, and implementing payment gateways.
Direct Communication
Instant WhatsApp updates, project proposals, invoice generation, technical consultation, and emergency server support.
AI Workforce Integration
Routing structured project briefs directly to founding engineers via WhatsApp API integrations.
Legal Compliance
Complying with Malaysian tax obligations, MYNIC domain registration rules, and local cybersecurity regulations.
4. Third-Party Infrastructure & Processors
To deliver enterprise-grade performance, we integrate with trusted global and Malaysian cloud infrastructure providers. These third parties process data under strict confidentiality standards:
• Cloud & Hosting: DigitalOcean, Amazon Web Services (AWS), Vercel, and Cloudflare CDN (for DDoS protection, SSL encryption, and high-speed NVMe content delivery).
• Payment Processing: ToyyibPay, Stripe, and Billplz (Omino Tech does not store raw credit card details or bank passwords on our servers).
• Corporate Email & Productivity: Google Workspace and Titan Email (for secure enterprise email delivery with DKIM/SPF protection).
• AI Services: OpenAI API & Google Gemini API (used solely for AI agent automation workflows under strict zero-retention enterprise privacy terms).
5. Data Security & Retention
We implement zero-trust engineering controls to safeguard your data against unauthorized access, loss, or alteration. All web communications are transmitted via 256-bit SSL encryption. Server management uses isolated SSH keys, environment variables, and encrypted credential stores.
Retention Period: We retain personal and project data only for as long as necessary to fulfill project deliverables, maintain active service agreements, or satisfy statutory accounting requirements in Malaysia.
6. Your Rights Under PDPA 2010
Under the Personal Data Protection Act 2010 of Malaysia, you possess the following rights regarding your personal information:
- • Right to request access to your personal data held by Omino Tech.
- • Right to request correction or updating of inaccurate data.
- • Right to withdraw consent for marketing or non-essential communications.
- • Right to request deletion of your records upon contract completion.
7. Contact Our Data Governance Team
If you have questions regarding this Privacy Policy, wish to exercise your legal data rights, or require data assistance for your business, reach out directly to our founders: